From Stockport council:
The Council has recently sent Electoral Registration Forms to every property in the borough for people to register their names on the Electoral Register allowing them to vote in future elections. If the details on the form sent to residents are correct they are given various options to register that there is no-change to their details. These options are telephone, internet or text message.
The form and covering letter sent to households clearly states that there are two different telephone numbers people can call to register their details. If a residents first language is English they should ring 0800 197 8607. There is also an alternative number 0800 107 8607 for residents who speak other languages, although it does still contain English as an option to save people from having to redial the other number.
The Council received two anonymous complaints about English being the 10th language option on the alternative languages line. To avoid any further confusion we have since contacted the company that deals with the telephone voter registration line and English is now given as the first choice option on the alternative languages number.