Graham, Tom and Ian

Your Lib Dem team for Cheadle West & Gatley Learn more

Easier to Report It with Stockport Council

by Lib Dem team on 1 October, 2014

Stockport Council has a new website, designed to make it as easy as possible for people to interact with the council online.

SMBC Website

At the top of the front page are options to Report It, Pay, Apply For and Get Involved, with the most popular links underneath and others just a click away.

The forms are more user-friendly and, wherever possible, the information goes directly to the part of the Council that needs them. For example, when you report a faulty streetlight it doesn’t go to the Contact Centre, but straight to the street lighting team to be fixed. There’s also far more feedback to tell you what’s happening to the issues you’ve reported.

With far more people using mobile devices to access the web, the Council website automatically changes its shape and even the information it presents depending on the size of the screen it’s viewed on. That means you no longer need a special App to report problems to the council – just use your phone or tablet to access the website.

We’ll have further improvements over the next few months – we want the Council website to be the way people with internet access choose to speak to the council.

   Leave a comment

Leave a Reply

You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>