We’ve received the following request:
Dear South Manchester Stakeholder
As you may know Care Quality Commission (CQC) will be inspecting the University Hospital Of South Manchester NHS Foundation Trust at the end of January 2016. We are now contacting you to ask for your help to promote this new inspection on Twitter and other Social Media.
We have a CQC Twitter regional account – @CQCInYourArea – which we use to promote forthcoming inspections in the 4 regions. We would appreciate your help to retweet our messages. Here is the link to our South Manchester Tweet today –
We want to hear peoples experiences of patients and families using Trust services in the last 12 months. This is useful to us as it helps to build up a picture of current performance before going into the Trust. It may influence where and how we decide to inspect.
Promotion of the South Manchester Listening Event (Thurs 21st Jan 2016)
Patients and families who have used the Trust Acute or Community services can come to our South Manchester Listening Event at Woodhouse Park Lifestyle Centre, Portway, Wythenshawe, Manchester, M22 1QW on Thursday 21st January (6.00pm – 7.30pm).
They can come to speak to an Inspector in a small group about their experiences of care and how they think the Trust can improve. We will give a brief overview at the start about the UHSM Inspection process and answer patients questions about the Inspection. Then the table discussions will start.
South Manchester Listening Event website link
This link gives details of venue details and a map; a link to log any special requirements (e.g. for a translator); and sign up to receive alerts when we publish our inspection report.
University Hospital of South Manchester Inspection website link
This link gives details of the whole Inspection, the hospital sites inspected. People can leave their experiences online for each site.
Many ways to share experiences
We are keen to invite people to attend Listening Events to give their experiences.But if they are unable to attend or don’t want to they can still share their experience in the following ways…
Patients and families views can be passed to the inspection team by:
• Letter: CQC, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA
• Phone: 03000 61 61 61
• In person: The Inspection Team will be speaking to patients when on site during the course of the inspection to get their views.