by Lib Dem team on 4 January, 2016
Despite a positive meeting with Gatley Village Partnership and Northern Rail a few weeks ago, Cllr Keith Holloway has received another complaint of unacceptable behaviour from Northern Rail ticket inspectors.
On this occasion the ticket office was open at Gatley but the queues were so long that people would have missed their train if they’d queued up to buy a ticket. There was no opportunity to buy a ticket on the train and at Piccadilly Northern Rail’s G4S enforcers were issuing Gatley travellers with “Failure to Purchase” notices – two notices leads to a fine.
Keith said “It is the responsibility of the train companies to ensure that passengers can buy a ticket in time. When missing a train can mean a wait of 30 minutes or longer it’s not acceptable to penalise people. Northern Rail need to put passengers first.”2 Comments