by Iain Roberts on 20 November, 2015
The Lib Dems have asked Northern Rail why Gatley station users are being given penalty fares when they’ve done nothing wrong.
Gatley station has no ticket machine and it’s always been the case that you can pay on the station (if the ticket office is open), on the train (if there’s a guard to sell you a ticket) or at your destination.
Recently, people have arrived at Piccadilly and been given big penalty fares on the grounds that the ticket office in Gatley has been open and they should have bought a ticket there.
The problem is that you can’t always buy a ticket even if the ticket office is open! Sometimes there’s no-one around and if your train is just pulling into the station you’re going to get on it.
“The answer is simple.” Keith said. “Northern Rail should install a ticket machine at Gatley so passengers can buy a ticket on the station whenever they travel. Handing out penalty fares at Piccadilly is just another way to rip off customers.”10 Comments